BOOST YOUR DOCUMENT-CENTERED PROCESSES
Every day, your organization is exposed to masses of incoming content – whether it be via classic paper mail, emails, chat messages, or mobile app requests. This data fuels subsequent business processes and automation tools such as RPA – and ultimately is the cornerstone of any efficiently working enterprise.
Thanks to the latest Deep Learning technologies, our software solutions extract all business-relevant information, route your data to the right business workflow, automate transactions, and shorten response times. With Insiders, the days of manual data entry are numbered, and your journey to Cognitive Process Automation is beginning!










Mailroom Automation
Classify all incoming correspondence, extract relevant business information, route your data to the appropriate business workflow, and shorten response times – for outstanding customer service.
Purchase-to-Pay Automation
Order-to-Cash Automation
Mobile Applications
WITH INSIDERS TO THE CLOUD
The future is service-oriented – and so are our solutions. Integrate Insiders Cloud services seamlessly into your existing system landscape and benefit from shortened implementation cycles and usage-based pricing models. Contact us to learn more about our flexible delivery models.
Markus Schweinberger
Head of Accounting Standards and Principles, BSH
Cognitive Process Automation placed in your hands
Besides our standardized and market-proven business solutions, Insiders offers you everything you need to build your own AI tools. Thanks to no-code interfaces, you can start automating your business processes straight away – without being an AI expert. Get to know our smart Automation Factory and tackle all types of use cases to develop your business capabilities further.
New power for the insiders management team
As successor to Dr. Rainer Czech, the experienced technology expert Dr. Alexander Swienty will support Insiders to achieve global success by expanding and internationalizing the channel. The Insiders team welcomes Dr. Alexander Swienty as the new Head of Channel Management.
Maximum efficiency in document processing
Thanks to Insiders, Schäfer Shop and Schäfer Werke relieve their employees through high automation rates. With smart INVOICE and smart ORDER, the two Schaefer family businesses optimize processes for order entry and invoice processing of all…
Meet Us! Insiders bei der CCW 2023
As an industry expert for AI-supported process automation, Insiders will be at this year’s Call Center World 2023. From February 28 to March 2, we will present intelligent solutions for response management, omni-channel and conversational AI – the…
accelerate businesses together
Insiders relies on a strong network of VAR, OEM, and BPO partners to increase its market potential, benefit from synergies and boost Cognitive Process Automation across borders.