Next level Cognitive Process Auto­ma­tion

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Every day, your orga­niza­tion is exposed to masses of incoming content – whether it be via classic paper mail, emails, chat messages, or mobile app requests. This data fuels sub­se­quent business processes and auto­ma­tion tools such as RPA – and ulti­m­ately is the cor­ner­stone of any effi­ci­ently working enter­prise.

Thanks to the latest Deep Learning tech­no­lo­gies, our software solutions extract all business-relevant infor­ma­tion, route your data to the right business workflow, automate tran­sac­tions, and shorten response times. With Insiders, the days of manual data entry are numbered, and your journey to Cognitive Process Auto­ma­tion is beginning!

Mailroom Auto­ma­tion

Classify all incoming cor­re­spon­dence, extract relevant business infor­ma­tion, route your data to the appro­priate business workflow, and shorten response times – for out­stan­ding customer service.

Purchase-to-Pay Auto­ma­tion

Empower your P2P process with AI-driven data capture, automated approval workflows, and smart response manage­ment solutions.

Order-to-Cash Auto­ma­tion

Process all struc­tured and unstruc­tured customer orders and boost your customer expe­ri­ence manage­ment with the help of omnich­annel com­mu­ni­ca­tion tools.

Mobile Appli­ca­tions

Delight your customers and employees with intel­li­gent document capture, con­ve­nient self-services, and mobile app solutions.

Repea­tedly awarded


The future is service-oriented – and so are our solutions. Integrate Insiders Cloud services seam­lessly into your existing system landscape and benefit from shortened imple­men­ta­tion cycles and usage-based pricing models. Contact us to learn more about our flexible delivery models.

“Pro­ces­sing inter­na­tional invoices with a standard product – this is what impressed us about Insiders from the very beginning. Today, we process our incoming invoices in more than 30 inter­na­tional sub­si­dia­ries using Invoice Manage­ment from Insiders – it’s highly efficient and very con­ve­nient.”

Markus Schwein­berger

Head of Accoun­ting Standards and Prin­ci­ples, BSH

Cognitive Process Auto­ma­tion placed in your hands

Besides our stan­dar­dized and market-proven business solutions, Insiders offers you ever­y­thing you need to build your own AI tools. Thanks to no-code inter­faces, you can start auto­ma­ting your business processes straight away – without being an AI expert. Get to know our smart Auto­ma­tion Factory and tackle all types of use cases to develop your business capa­bi­li­ties further.

New power for the insiders manage­ment team

New power for the insiders manage­ment team

As successor to Dr. Rainer Czech, the expe­ri­enced tech­no­logy expert Dr. Alexander Swienty will support Insiders to achieve global success by expanding and inter­na­tio­na­li­zing the channel. The Insiders team welcomes Dr. Alexander Swienty as the new Head of Channel Manage­ment.

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Maximum effi­ci­ency in document pro­ces­sing

Maximum effi­ci­ency in document pro­ces­sing

Thanks to Insiders, Schäfer Shop and Schäfer Werke relieve their employees through high auto­ma­tion rates. With smart INVOICE and smart ORDER, the two Schaefer family busi­nesses optimize processes for order entry and invoice pro­ces­sing of all…

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Meet Us! Insiders bei der CCW 2023

Meet Us! Insiders bei der CCW 2023

As an industry expert for AI-supported process auto­ma­tion, Insiders will be at this year’s Call Center World 2023. From February 28 to March 2, we will present intel­li­gent solutions for response manage­ment, omni-channel and con­ver­sa­tional AI – the…

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acce­le­rate busi­nesses together

Insiders relies on a strong network of VAR, OEM, and BPO partners to increase its market potential, benefit from synergies and boost Cognitive Process Auto­ma­tion across borders.

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