Next level Cognitive Process Automation

BOOST YOUR DOCUMENT-CENTERED PROCESSES

Every day, your organization is exposed to masses of incoming content – whether it be via classic paper mail, emails, chat messages, or mobile app requests. This data fuels subsequent business processes and automation tools such as RPA – and ultimately is the cornerstone of any efficiently working enterprise.

Thanks to the latest Deep Learning technologies, our software solutions extract all business-relevant information, route your data to the right business workflow, automate transactions, and shorten response times. With Insiders, the days of manual data entry are numbered, and your journey to Cognitive Process Automation is beginning!

Why Insiders

our customers

Mailroom Automation

Classify all incoming correspondence, extract relevant business information, route your data to the appropriate business workflow, and shorten response times – for outstanding customer service.

Purchase-to-Pay Automation

Empower your P2P process with AI-driven data capture, automated approval workflows, and smart response management solutions.

Order-to-Cash Automation

Process all structured and unstructured customer orders and boost your customer experience management with the help of omnichannel communication tools.

Mobile Applications

Delight your customers and employees with intelligent document capture, convenient self-services, and mobile app solutions.

Repeatedly awarded

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WITH INSIDERS TO THE CLOUD

The future is service-oriented – and so are our solutions. Integrate Insiders Cloud services seamlessly into your existing system landscape and benefit from shortened implementation cycles and usage-based pricing models. Contact us to learn more about our flexible delivery models.

“Processing international invoices with a standard product – this is what impressed us about Insiders from the very beginning. Today, we process our incoming invoices in more than 30 international subsidiaries using Invoice Management from Insiders – it’s highly efficient and very convenient.”

Markus Schweinberger

Head of Accounting Standards and Principles, BSH

Cognitive Process Automation placed in your hands

Besides our standardized and market-proven business solutions, Insiders offers you everything you need to build your own AI tools. Thanks to no-code interfaces, you can start automating your business processes straight away – without being an AI expert. Get to know our smart Automation Factory and tackle all types of use cases to develop your business capabilities further.

Start Automating

New power for the insiders management team

Apr 12, 2023

As successor to Dr. Rainer Czech, the experienced technology expert Dr. Alexander Swienty will support Insiders to achieve global success by expanding and internationalizing the channel. The Insiders team welcomes Dr. Alexander Swienty as the new Head of Channel Management.

Maximum efficiency in document processing

Feb 27, 2023

Thanks to Insiders, Schäfer Shop and Schäfer Werke relieve their employees through high automation rates. With smart INVOICE and smart ORDER, the two Schaefer family businesses optimize processes for order entry and invoice processing of all…

Meet Us! Insiders bei der CCW 2023

Feb 21, 2023

As an industry expert for AI-supported process automation, Insiders will be at this year’s Call Center World 2023. From February 28 to March 2, we will present intelligent solutions for response management, omni-channel and conversational AI – the…

accelerate businesses together

Insiders relies on a strong network of VAR, OEM, and BPO partners to increase its market potential, benefit from synergies and boost Cognitive Process Automation across borders.

Partner network