Agentic AI repres­ents a new level of AI in insurance: systems that not only automate, but also prepare decisions, control processes, and spe­ci­fi­cally resolve ope­ra­tional bot­t­len­ecks. Insiders presented this approach in an expert dialogue with insurers, sci­en­tists, and tech­no­logy partners, and is now actively promoting it. In col­la­bo­ra­tion with research insti­tu­tions and industry repre­sen­ta­tives, two pro­­duc­­tion-ready AI agents are being developed for private health insurance and business tran­sac­tion pro­ces­sing. The goal is to create a robust industry standard that improves effi­ci­ency where it matters most today – in the quality of pre­pa­ra­tion.

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