FLOW 2.5 uses LLM for more efficient process handling in response manage­ment

03.12.2025 | Act, Blog, Flow

FLOW 2.5 uses LLM for more efficient process handling in response manage­ment Insiders Tech­no­lo­gies releases a new version of its omnich­annel workflow and response manage­ment solution, enabling the use of LLM for AI-based customer request pro­ces­sing. Insiders...

Insiders launches expert dialogue on agentic AI in insurance

26.11.2025 | Artificial intelligence, Blog, Events

Insiders launches expert dialogue on agentic AI in insurance Round­table format brings together spe­cia­lists from tech­no­logy, science, and the insurance industry to advance Agentic AI and prepare for the next level of intel­li­gent process auto­ma­tion. Insiders, a...

RPTU awards Werner Weiss honorary doctorate

30.10.2025 | AboutUs, Blog, Events

RPTU awards Werner Weiss honorary doctorate The RPTU Uni­ver­sity Kai­sers­lau­tern-Landau has awarded Werner Weiss, founder and managing director of Insiders, the academic title of “Honorary Doctor of Engi­nee­ring.” With this rarely awarded honor, the uni­ver­sity...

Insiders LLM Bench­mar­king September 2025

12.09.2025 | Allgemein, Artificial intelligence, Blog

Insiders LLM Bench­mar­king September 2025 The Insiders LLM Bench­mar­king in September 2025 continues the series and builds con­sis­t­ently on the findings from Q2. To ensure com­pa­ra­bi­lity, identical dimen­sions and test data are used as in the previous...

Ceyoniq and Insiders at the DSAG Annual Congress

11.09.2025 | Allgemein, Blog, Events, Partner

Ceyoniq and Insiders at the DSAG Annual Congress Together with our partner Ceyoniq Tech­no­logy, we will be demons­t­ra­ting at the DSAG Annual Congress how incoming and outgoing invoices can be automated and optimized on a central platform using AI inte­grated into...

Highly automated document pro­ces­sing in receiv­a­bles manage­ment

22.08.2025 | OmnIA, Blog, Customer, Success Story Customer

Highly automated document pro­ces­sing in receiv­a­bles manage­ment EOS Deutscher Inkasso-Dienst, a spe­cia­list in receiv­a­bles manage­ment, processes around 2.5 million incoming documents every year – supported by AI solutions from Insiders. The flexible...