Insiders Blog
Fulfilling all customer needs – with Insiders and smart INVOICE
Markant, the service center in the B2B payment sector, processes over six million receipts a year for more than 200 retail and trading companies. Thanks to smart INVOICE, Markant can now respond even better to the special wishes and needs of its…
best service & maximum agility with state-of-the-art AI
Discover how Debeka leverages cutting-edge AI technology from Insiders Technologies to enhance service and achieve unprecedented agility. Explore the transformation in customer service and how innovative solutions lead to peak performance in the insurance industry.
The E‑Invoice is coming – are you prepared for it?
Last Friday, the German parliament passed e‑invoicing as a mandatory standard. A reason to sit up and take notice or sit back and relax – depending on how you can implement the following three recommendations. The law in its current form provides…
Customer satisfaction through AI-supported order acceptance
Phoenix Contact uses AI to create an automated workflow for recording, processing and archiving incoming orders and invoices. Processes could be significantly optimized and workflows accelerated. Phoenix Contact has been developing electronic products for connecting,…
Strategically Elevate Your Business Now
Unleash the Potential of Intelligent Automation and Enhance Your Human Workforce with the Cognitive Automation World From Pascal Bornet The challenge your business faces today Thanks to Chat GPT’s remarkable success and the rapid rise of all things related to…
Now Available: The Insiders Marketplace
It’s finally here! The Insiders Marketplace is live and ready to lead your business into the future of automation. Let’s take a detailed look at what makes this marketplace so unique. The Insiders Marketplace: Part of the Cognitive Automation World The Insiders…
Fulfilling all customer needs – with Insiders and smart INVOICE
Markant, the service center in the B2B payment sector, processes over six million receipts a year for more than 200 retail and trading companies. Thanks to smart INVOICE, Markant can now respond even better to the special wishes and needs of its customers -…
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More time for individual customer service
Thanks to state-of-the-art AI technology from Insiders, thyssenkrupp Materials Services significantly speeds up the process of order acceptance and frees up remarkably more time for personal, individual customer service. thyssenkrupp Materials Services (TKMX) really…
The Highway to Hyperautomation: AI and IA at the inco partner 2023
At inco partner 2023, the Insiders partner conference, the famous Fritz Walter Stadium showed a whole new side. Where otherwise enthusiastic soccer fans flock to the “Nordhalle”, the epicenter of Kaiserslautern’s fanculture, the „Insiders Arena“ opened its doors to…
Baloise goes Insiders Cloud
The Swiss insurance group migrates smart FIX, the intelligent Insiders solution for automated processing of all incoming correspondence, to the cloud. How the migration was achieved successfully and more about the joint cloud strategy of Baloise and Insiders will be…
New power for the insiders management team
As successor to Dr. Rainer Czech, the experienced technology expert Dr. Alexander Swienty will support Insiders to achieve global success by expanding and internationalizing the channel. The Insiders team welcomes Dr. Alexander Swienty as the new Head of Channel Management.
Maximum efficiency in document processing
Thanks to Insiders, Schäfer Shop and Schäfer Werke relieve their employees through high automation rates. With smart INVOICE and smart ORDER, the two Schaefer family businesses optimize processes for order entry and invoice processing of all incoming documents and…
Meet Us! Insiders bei der CCW 2023
As an industry expert for AI-supported process automation, Insiders will be at this year’s Call Center World 2023. From February 28 to March 2, we will present intelligent solutions for response management, omni-channel and conversational AI – the next level in…
A big step towards ePA and e‑prescription
Together with RISE, Insiders is launching a one-app package for private health insurers with invoice management and telematics infrastructure. This extends the health apps already commonly used by private health insurers to include access to the telematics…
Optimized invoice workflow with state-of-the-art AI
In collaboration with our partner fido GmbH & Co. KG., the international recycling company TEXAID implements smart INVOICE as their starting point for a fully digitized invoice processing.A veritable flood of incoming invoices trough different channels and at several…
State-of-the-art AI technology for skilled trades and ancillary building trades
pds GmbH, a leading provider of industry solutions for the main and ancillary construction trades, has integrated smart INVOICE, the solution for invoice processing from Insiders, into its own ERP solution pds Software. This allows pds to unlock the benefits of…
IT Talks
Refactoring
Watch this talk to learn more about refactoring and how to use it to improve your source code.
Comments in source code
Clean code demands easy-to-read source code. How important are comments? We give the answer in this video.
Code optimization
In this talk, we will present methods that significantly increase the comprehensibility of code for us and others.
Clean code
Learn more about sustainable software development with clean code.
How AI boosts Markant’s P2P processes
At the 17th Shared Services & Outsourcing Week 2022, Markant, a long-standing Insiders customer, will present its automated document and invoice processing with the smart INVOICE software. Torsten Breitkreuz, Head of International Projects at Markant Services…
user forum Response Management 2022
On October 13, 2022, Insiders welcomed its smart FLOW customers and interested parties from various industries for the first time to a joint user forum in Deidesheim. In the heart of the Palatinate region, the participants gained an exciting impression of the usage…
Münchener Verein relies on Insiders Mobile Applications
With its new service app, private health insurer Münchener Verein creates customer proximity and improves communication. Intuitive self-services and fast digital feedback delight customers.Insiders has provided the basis for the successful implementation of the…
Process order confirmations automatically with AI
Insiders introduces smart ORDER CONFIRMATION, a new member to its family of solutions for AI-supported document processing in the purchase-to-pay (P2P) process. Insiders‘ latest product uses state-of-the-art AI techniques to automate document reading, validation and…
Cognitive Classification
Your company faces a wealth of incoming information every day. The inbox is characterized by many incoming documents with photos such as accident pictures, real estate plans or identification documents. These documents offer little potential for purely text-based…
taking input management to a new level with the cognitive classifier
Insiders has enabled the reliable recognition of image and text documents with the Cognitive Classifier for Debeka. The insurance group thus benefits from an enormous automation effect.With its diverse range of insurance and financial services, the Debeka Group is one…
inco partner 2022 inspires with product innovations
At the annual inco partner conference, we brought together leading process consultants, software vendors and BPO service providers to share how new AI technologies for intelligent input management and process automation are taking our solutions to the next level. At a…
New Service Pack 6 smart FIX 5
It is our ambition to be and remain a technological leader. Therefore, we are continuously working on the further development and improvement of our products which reflects in regular service and release upgrades. This holds also true for the latest smart FIX 5…
thyssenkrupp & Insiders live at SSO Week Europe 2022
At SSO Digital Week Europe 2022 we will present together with our customer thyssenkrupp Materials Services how we transform international order processing with Artificial Intelligence. thyssenkrupp Materials Services is the largest independent materials trader and…
HUK24 implements cutting edge response management system
Insiders has introduced a highly efficient response management solution for HUK24 – with its smart FLOW solution. With around 13 million insured vehicles, the HUK Group is the largest motor insurer in Germany (as of 2020), and the direct insurance subsidiary HUK24 is…
Insiders & Debeka: Cognitive Classification with Deep Learning
Together with our customer Debeka, we report on the processing of image-based documents in input management with a new method at the specialist conference „AI and self-learning systems in insurance companies“ of the Versicherungsforen Leipzig. For the first time,…
Invoice processing rethought with AI
Artificial intelligence allows largely automatic processing of invoices. This reduces effort and runtimes. Our current webinar series presents modern AI approaches in purchase-to-pay (P2P) and order-to-cash (O2C) and shows solutions from practice. An efficient P2P…
smart FLOW Release 2.3
Today, your customers expect their inquiries to be answered as quickly as possible and without long waiting times. With our product smart FLOW, we offer you the optimal solution for your omnichannel response management. Communicate effortlessly and in real time with…
BASF automates global P2P process in the Cloud
BASF shortens processing time for 3.5 million incoming invoices per year by 50 percent and reduces effort by 40 FTE thanks to AI. smart INVOICE excels in detailed document reading, excellent data quality, deep validation, and low maintenance effort. Insiders…
Sustained Success in P2P Process Automation with AI
At the SSON AP Automation Digital Summit 2022, BASF will describe its experience from global accounts payable processing – with smart INVOICE from Insiders Technologies Insiders Technologies, together with its customer BASF, will demonstrate how P2P process automation…