As successor to Dr. Rainer Czech, the expe­ri­enced tech­no­logy expert Dr. Alexander Swienty will support Insiders to achieve global success by expanding and inter­na­tio­na­li­zing the channel. The Insiders team welcomes Dr. Alexander Swienty as the new Head of Channel Manage­ment.

Thanks to Insiders, Schäfer Shop and Schäfer Werke relieve their employees through high auto­ma­tion rates. With smart INVOICE and smart ORDER, the two Schaefer family busi­nesses optimize processes for order entry and invoice pro­ces­sing of all…

As an industry expert for AI-supported process auto­ma­tion, Insiders will be at this year’s Call Center World 2023. From February 28 to March 2, we will present intel­li­gent solutions for response manage­ment, omni-channel and con­ver­sa­tional AI – the…

Together with RISE, Insiders is launching a one-app package for private health insurers with invoice manage­ment and tele­ma­tics infra­struc­ture. This extends the health apps already commonly used by private health insurers to include access to the tele­ma­tics…

In col­la­bo­ra­tion with our partner fido GmbH & Co. KG., the inter­na­tional recycling company TEXAID imple­ments smart INVOICE as their starting point for a fully digitized invoice processing.A veritable flood of incoming invoices trough different channels and at several…

pds GmbH, a leading provider of industry solutions for the main and ancillary con­s­truc­tion trades, has inte­grated smart INVOICE, the solution for invoice pro­ces­sing from Insiders, into its own ERP solution pds Software. This allows pds to unlock the benefits of…

At the 17th Shared Services & Out­sour­cing Week 2022, Markant, a long-standing Insiders customer, will present its automated document and invoice pro­ces­sing with the smart INVOICE software. Torsten Breit­kreuz, Head of Inter­na­tional Projects at Markant Services…

On October 13, 2022, Insiders welcomed its smart FLOW customers and inte­rested parties from various indus­tries for the first time to a joint user forum in Dei­des­heim. In the heart of the Pala­ti­nate region, the par­ti­ci­pants gained an exciting impres­sion of the usage…

With its new service app, private health insurer Münchener Verein creates customer proximity and improves com­mu­ni­ca­tion. Intuitive self-services and fast digital feedback delight customers.Insiders has provided the basis for the suc­cessful imple­men­ta­tion of the…

Insiders intro­duces smart ORDER CON­FIR­MA­TION, a new member to its family of solutions for AI-supported document pro­ces­sing in the purchase-to-pay (P2P) process. Insiders‘ latest product uses state-of-the-art AI tech­ni­ques to automate document reading, vali­da­tion and…

Your company faces a wealth of incoming infor­ma­tion every day. The inbox is cha­rac­te­rized by many incoming documents with photos such as accident pictures, real estate plans or iden­ti­fi­ca­tion documents. These documents offer little potential for purely text-based…

Insiders has enabled the reliable reco­gni­tion of image and text documents with the Cognitive Clas­si­fier for Debeka. The insurance group thus benefits from an enormous auto­ma­tion effect.With its diverse range of insurance and financial services, the Debeka Group is one…

At the annual inco partner con­fe­rence, we brought together leading process con­sul­tants, software vendors and BPO service providers to share how new AI tech­no­lo­gies for intel­li­gent input manage­ment and process auto­ma­tion are taking our solutions to the next level. At a…

It is our ambition to be and remain a tech­no­lo­gical leader. Therefore, we are con­ti­nuously working on the further deve­lo­p­ment and impro­ve­ment of our products which reflects in regular service and release upgrades. This holds also true for the latest smart FIX 5…

At SSO Digital Week Europe 2022 we will present together with our customer thys­sen­krupp Materials Services how we transform inter­na­tional order pro­ces­sing with Arti­fi­cial Intel­li­gence. thys­sen­krupp Materials Services is the largest inde­pen­dent materials trader and…

Insiders has intro­duced a highly efficient response manage­ment solution for HUK24 – with its smart FLOW solution. With around 13 million insured vehicles, the HUK Group is the largest motor insurer in Germany (as of 2020), and the direct insurance sub­si­diary HUK24 is…

Together with our customer Debeka, we report on the pro­ces­sing of image-based documents in input manage­ment with a new method at the spe­cia­list con­fe­rence „AI and self-learning systems in insurance companies“ of the Ver­si­che­rungs­foren Leipzig. For the first time,…

Arti­fi­cial intel­li­gence allows largely automatic pro­ces­sing of invoices. This reduces effort and runtimes. Our current webinar series presents modern AI approa­ches in purchase-to-pay (P2P) and order-to-cash (O2C) and shows solutions from practice. An efficient P2P…

Today, your customers expect their inquiries to be answered as quickly as possible and without long waiting times. With our product smart FLOW, we offer you the optimal solution for your omnich­annel response manage­ment. Com­mu­ni­cate effort­lessly and in real time with…

BASF shortens pro­ces­sing time for 3.5 million incoming invoices per year by 50 percent and reduces effort by 40 FTE thanks to AI. smart INVOICE excels in detailed document reading, excellent data quality, deep vali­da­tion, and low main­ten­ance effort. Insiders…

At the SSON AP Auto­ma­tion Digital Summit 2022, BASF will describe its expe­ri­ence from global accounts payable pro­ces­sing – with smart INVOICE from Insiders Tech­no­lo­gies Insiders Tech­no­lo­gies, together with its customer BASF, will demons­trate how P2P process auto­ma­tion…

The „IT Talk“ event series continues with new topics and dates. An estab­lished industry get-together that promotes the exchange of infor­ma­tion on new AI tech­no­lo­gies, IT trends and methods and offers net­wor­king with experts. Insiders Tech­no­lo­gies is starting the next…

Tech­no­lo­gical quantum leaps, new ways of working and business model inno­va­tions are lived reality at Insiders Tech­no­lo­gies. Likewise, Insiders is offering its intel­li­gent software products as agile cloud services for years now – and this hand in hand with its…

The 3rd spe­cia­list con­fe­rence of the Ver­si­che­rungs­foren Leipzig deals with touchless pro­ces­sing and workflow support in insurance companies. The project partners will jointly report there on the automatic assign­ment of incoming mail to the relevant line of business.…

Today, your customers expect to be able to com­mu­ni­cate with you anytime, anywhere – con­ve­ni­ently and easily. With our Mobile Solutions, we offer you a com­pre­hen­sive range of mobile com­pon­ents for modern customer com­mu­ni­ca­tion. The MOBILE Release 3.6 includes new…

Say goodbye to manual processes and hello to smart document pro­ces­sing with Insiders Business Solutions. AI-based and automatic, smart FIX captures all incoming documents in one system – regard­less of input channel, format, and structure – and clas­si­fies them based on…

Whatever business processes you think of, the vast majority are driven by some kind of data input or input document that needs to be unders­tood by machines in order to automate the process. With the smart com­bi­na­tion of modern AI tech­no­lo­gies for cognitive…

Today, companies receive infor­ma­tion in a wide variety of formats and forms, including text, images, tables and forms. Often, these formats are mixed and this is also pur­po­seful, because a piece of infor­ma­tion can be expressed dif­fer­ently and better in a certain…

Insiders Tech­no­lo­gies will introduce new process auto­ma­tion capa­bi­li­ties with Deep Learning at a con­fe­rence on intel­li­gent auto­ma­tion. The „Intel­li­gent Auto­ma­tion World Series“ con­fe­rence is one of the largest events of the Shared Services & Out­sour­cing Network…