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Automating Customer Processes
As the healthcare sector undergoes digital transformation, digital touchpoints are playing an increasingly central role in private health insurance. With its solutions centered on the mobile product portfolio, Insiders offers comprehensive functionalities for invoice management and the automation of customer service processes.
Insiders’ solutions also make it possible to integrate into telematics infrastructure, including various specialized services such as e-prescriptions and electronic health records.
Already, one-third of all private health insurers in Germany are using our mobile e-health solution. Because it enables you to process and respond to inquiries from customers and prospects quickly and effectively, you’ll boost key metrics such as revenue and customer satisfaction. This allows you to make a sustainable investment in the successful future of your business.
P2P Process
O2C Process
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Invoices
Invoices
Our invoice processing solutions automate your financial processes—from invoice receipt through processing to invoice issuance.
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Delivery Slips
Delivery Notes
Use Delivery Notes to automate the processing of your delivery documents, such as export accompanying documents or weighing slips. Our powerful OCR character recognition, combined with adaptive AI-based logic and an integrated LLM, saves you the time-consuming task of manually entering delivery notes into your inventory management system. Integration with your ERP system is also possible for reconciling order data and downstream workflows.
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Orders
Orders
With our Order Service, you can process incoming orders regardless of their format, quickly and automatically identify all relevant information (e.g., customer, billing and shipping addresses, etc.), and transfer all data to your ERP system.
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Order Confirmations
Order Confirmations
Our Order Confirmation service ensures the intuitive processing of order confirmations, regardless of the input format, and extracts relevant data such as the order confirmation number, delivery details, payment terms, confirmed items, and quantities. Insiders extracts exactly the information needed to ensure a smooth workflow.
Invoices
Our invoice processing solutions automate your financial processes—from invoice receipt through processing to invoice issuance.
Delivery Notes
Use Delivery Notes to automate the processing of your delivery documents, such as export accompanying documents or weighing slips. Our powerful OCR character recognition, combined with adaptive AI-based logic and an integrated LLM, saves you the time-consuming task of manually entering delivery notes into your inventory management system. Integration with your ERP system is also possible for reconciling order data and downstream workflows.
Orders
With our Order Service, you can process incoming orders regardless of their format, quickly and automatically identify all relevant information (e.g., customer, billing and shipping addresses, etc.), and transfer all data to your ERP system.
Order Confirmations
Our Order Confirmation service ensures the intuitive processing of order confirmations, regardless of the input format, and extracts relevant data such as the order confirmation number, delivery details, payment terms, confirmed items, and quantities. Insiders extracts exactly the information needed to ensure a smooth workflow.
