Maximize dark pro­ces­sing in insurance processes with LLM

At a spe­cia­list con­fe­rence organized by Ver­si­che­rungs­foren Leipzig, Nürn­berger Ver­si­che­rung and Insiders demons­trate how insurance companies can benefit from LLM and other pio­nee­ring AI tech­no­lo­gies.

Insiders is par­ti­ci­pa­ting in the spe­cia­list con­fe­rence “Dark Pro­ces­sing & Workflow Support in Insurance” together with its customer Nürn­berger Ver­si­che­rung. At the event organized by Ver­si­che­rungs­foren Leipzig, the two companies will provide exclusive insights into specific use cases, share infor­ma­tive expe­ri­ences, and present practical appli­ca­tion examples.

Modern chal­lenges, intel­li­gent responses

Regu­la­tory requi­re­ments and incre­asing digi­tiza­tion processes demand inno­va­tive solutions in the insurance industry. Pressure from Ins­urTechs and the growing com­ple­xity of business processes make con­ti­nuous process opti­miza­tion essential. “By combining LLM and proven on-premises systems, we can create a hybrid AI archi­tec­ture that enables maximum effi­ci­ency,” explains Christian Bokelmann, Head of the Insurance Business Unit at Insiders.

Together with Frank Schlelein, Product Owner Input Manage­ment at Nürn­berger Ver­si­che­rung, Bokelmann illus­trates in a pre­sen­ta­tion entitled “Intel­li­gent auto­ma­tion in claims pro­ces­sing – from on-premises to LLM and back” how Nürn­berger Ver­si­che­rung was able to signi­fi­cantly increase its dark pro­ces­sing rate by inte­gra­ting modern AI tech­no­lo­gies into existing systems. Using concrete examples from claims pro­ces­sing, the speakers will show how hybrid archi­tec­tures help minimize the effort required for manual post-pro­ces­sing and ensure the seamless inte­gra­tion of new tech­no­lo­gies.

Equipped for the future

With in-depth expertise and the con­ti­nuous deve­lo­p­ment of its AI solutions, Insiders delivers decisive added value for insurance companies. “Our solutions are so flexible that they optimally meet both current and future requi­re­ments,” empha­sizes Bokelmann.

The spe­cia­list con­fe­rence of Ver­si­che­rungs­foren Leipzig, a partner network of more than 270 companies in the insurance industry, primary insurers and reinsu­rers, as well as software and con­sul­ting firms in the insurance sector, will take place on February 4 and 5, 2025, in Leipzig. It is aimed at spe­cia­lists and managers from IT depart­ments of insurance companies, par­ti­cu­larly in the areas of process manage­ment, enter­prise archi­tec­ture, process auto­ma­tion, and digi­ta­liza­tion. Par­ti­ci­pants will gain insights into current deve­lo­p­ments and technical pos­si­bi­li­ties, as well as practical reports from various insurance companies.