Mobile eHealth Solutions

Inspire your internal and external customers with intuitive digital touch­points

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AUTOMATE CUSTOMER SERVICE PROCESSES 

Through the digi­ta­liza­tion of the health­care sector, digital touch­points are playing an incre­asingly central role in private health insurance.
With our solutions based around the smart MOBILE product portfolio, Insiders offers extensive func­tion­a­li­ties for invoice manage­ment and the auto­ma­tion of customer service processes.

Insiders‘ solutions also enable access to the tele­ma­tics infra­struc­ture with its various spe­cia­list services, such as e‑prescriptions and elec­tronic patient files.

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High Stan­dar­diza­tion

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Con­ti­nuous Deve­lo­p­ment

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Broad User Community

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High Cus­to­miza­tion

MORE SATISFIED CUSTOMERS

1/3 of all private health insurance companies in Germany already use our eHealth solution. By effi­ci­ently pro­ces­sing and respon­ding to inquiries from customers and prospects, you enhance crucial factors such as revenue and customer satis­fac­tion. In this way, you invest  sus­tain­ably in the suc­cessful future of your business.

more customers

Your Advan­tages

As experts in invoice manage­ment and e‑prescriptions, we aim to provide you with addi­tional support through our years of expe­ri­ence and automate your service processes effi­ci­ently and intel­li­gently. Use our con­stantly evolving standard products or implement an indi­vi­dual solution tailored to your needs. With Insiders, you’ll expe­ri­ence future-proof user con­ve­ni­ence, saving costs and time. Feel free to contact us, and together, we’ll find the right eHealth solution for you! 

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Cus­to­miza­tion through modular archi­tec­ture

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Cost effi­ci­ency thanks to the deve­lo­p­ment of standard products

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Auto­ma­tion through flexible self-service func­tion­a­li­ties

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High degree of user-fri­end­li­ness thanks to AI-supported data coll­ec­tion

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Cus­to­mized front ends for all relevant platforms (Android, iOS, web)

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Future-proof thanks to con­nec­tion to tele­ma­tics infra­struc­ture

„The mobile appli­ca­tions offer as much stan­dar­diza­tion as necessary and as much indi­vi­dua­lity as possible. They are an excellent basis for imple­men­ting com­pel­ling service apps in the insurance industry. The col­la­bo­ra­tion with Insiders Tech­no­lo­gies was excellent.“

DR. MARCUS KAISER 

NFOR­MA­TION TECHNOLOGY/BUSINESS SERVICES, MÜNCHENER VEREIN

Customer Success

In its app-first strategy for digital customer support, the German insurance group Münchener Verein relies on the mobile appli­ca­tions provided by Insiders Tech­no­lo­gies. The engaging MV Ser­viceApp bundles customers‘ inter­ac­tion with their health insurance on their mobile device , delighting them with a com­pre­hen­sive range of services. The main focus for Münchener Verein is on the strategic importance of the digital customer interface and incre­asing customer satis­fac­tion.

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