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Speed, fle­xi­bi­lity and security for BPO customers: ALPHA COM benefits from Insiders

Speed, fle­xi­bi­lity and security for BPO customers: ALPHA COM benefits from Insiders

22.05.2024 | Blog, featured, Success Story Customer, Success Story Partner, Allgemein

Speed, fle­xi­bi­lity and security for BPO customers: ALPHA COM benefits from Insiders The business process out­sour­cing service provider ALPHA COM relies on state-of-the-art solutions from Insiders. With smart INVOICE and smart FIX, ALPHA COM offers its customers...
Ful­fil­ling all customer needs – with Insiders and smart INVOICE

Ful­fil­ling all customer needs – with Insiders and smart INVOICE

09.04.2024 | Blog, Blog, featured, Success Story Customer, Allgemein

Ful­fil­ling all customer needs – with Insiders and smart INVOICE Markant, the service center in the B2B payment sector, processes over six million receipts a year for more than 200 retail and trading companies. Thanks to smart INVOICE, Markant can now respond even...
best service & maximum agility with state-of-the-art AI

best service & maximum agility with state-of-the-art AI

13.03.2024 | Blog, Success Story Customer

best service & maximum agility with state-of-the-art AI Dank der KI-basierten Lösung für Response Manage­ment smart FLOW von Insiders Tech­no­lo­gies steigert die Ver­si­che­rungs­gruppe Effizienz und Qualität im Kun­den­ser­vice durch auto­ma­ti­sches Routing und...
Customer satis­fac­tion through AI-supported order accep­tance

Customer satis­fac­tion through AI-supported order accep­tance

31.10.2023 | Blog, featured, Customer, Success Story Customer, Success Story Customer

Customer satis­fac­tion through AI-supported order accep­tance Phoenix Contact uses AI to create an automated workflow for recording, pro­ces­sing and archiving incoming orders and invoices. Processes could be signi­fi­cantly optimized and workflows acce­le­rated....
More time for indi­vi­dual customer service

More time for indi­vi­dual customer service

02.08.2023 | Blog, E-Finance, featured, Success Story Customer, Success Story Customer

More time for indi­vi­dual customer service Thanks to state-of-the-art AI tech­no­logy from Insiders, thys­sen­krupp Materials Services signi­fi­cantly speeds up the process of order accep­tance and frees up remar­kably more time for personal, indi­vi­dual customer...
Baloise goes Insiders Cloud

Baloise goes Insiders Cloud

18.04.2023 | Blog, Cloud, OmnIA, Success Story Customer, Success Story Customer

Baloise goes Insiders Cloud The Swiss insurance group migrates smart FIX, the intel­li­gent Insiders solution for automated pro­ces­sing of all incoming cor­re­spon­dence, to the cloud. How the migration was achieved suc­cessfully and more about the joint cloud...

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