Digital processes for maximum effi­ci­ency

Automate document-based processes along your value chain – quickly, scalably and across all systems.

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REVO­LU­TIO­NI­ZING INDUSTRY AND TRADE

Reduce your process costs and increase effi­ci­ency – with AI-based document pro­ces­sing and end-to-end process auto­ma­tion along your value chain.

Every step counts in your workflows. Yet paper-based processes, manual data entry and media dis­rup­tions tie up valuable resources every day. Insiders eli­mi­nates these inef­fi­ci­en­cies and helps you to reduce costs – from ordering to pro­duc­tion and logistics through to invoicing.

Our solutions capture, classify and process all business-relevant documents – fully auto­ma­ti­cally, omni-channel and inte­grated into your existing systems, such as your SAP system or other ERP systems.

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Cost reduction

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Increased effi­ci­ency
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Optimized customer com­mu­ni­ca­tion
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Lower error rates
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Better inte­gra­tion into existing systems
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ENHANCED PROCESS CONTROL

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Satisfied customers & rising sales

Fast response times, reliable com­mu­ni­ca­tion and error-free processes are crucial for customer loyalty and com­pe­ti­ti­ve­ness today.

With Insiders‘ solutions, you not only automate internal processes, but also create tangible benefits for your customers: faster order con­fir­ma­tions, trans­pa­rent delivery processes and efficient com­plaints handling.

The result: greater customer satis­fac­tion, less manual effort – and more time for value-adding work thanks to stable, scalable processes.

Success stories from our customers

AI in companies increases effi­ci­ency, reduces costs and opens up new inno­va­tion potential in almost all indus­tries. Our customer use cases show how suc­cessful process opti­miza­tion makes companies more efficient and inno­va­tive. By using intel­li­gent solutions, they have been able to optimize their business processes and achieve sus­tainable com­pe­ti­tive advan­tages. Be inspired by our success stories!

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Speed, fle­xi­bi­lity and security for BPO customers: ALPHA COM benefits from Insiders

The business process out­sour­cing service provider ALPHA COM relies on state-of-the-art solutions from Insiders. With smart INVOICE and smart FIX, ALPH…
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Ful­fil­ling all customer needs – with Insiders and smart INVOICE

Markant, the service center in the B2B payment sector, processes over six million receipts a year for more than 200 retail and trading companies. Than…
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best service & maximum agility with state-of-the-art AI

Discover how Debeka leverages cutting-edge AI tech­no­logy from Insiders Tech­no­lo­gies to enhance service and achieve unpre­ce­dented agility. Explore the …

Table extra­c­tion

Whether it’s invoices, delivery notes, incoming orders, or other business documents that need to be processed, our solutions reliably recognize and interpret tabular content, even with complex layouts and varying quality. Thanks to Deep Learning Using domain-specific training data, we extract struc­tured infor­ma­tion precisely—based on rows, columns, and context. This turns every table into a digitally usable data framework for your processes.

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UNPAR­AL­LELED RECO­GNI­TION

Whether next-gene­ra­tion OCR, state-of-the-art machine learning approa­ches or the latest vali­da­tion processes – our aim is to be a tech­no­lo­gical leader. And it is this claim that is reflected in impres­sive results. Let us convince you of the per­for­mance of our solutions!

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Omnikanal

Whether customer orders by email, delivery bills as scans, service requests via web forms or product inquiries via messenger – our services process all incoming business regard­less of format, medium or channel. Using powerful methods from NLP and computer vision, we auto­ma­ti­cally capture and interpret struc­tured and unstruc­tured content – for faster throughput times, minimized manual effort and seamless process inte­gra­tion.
BASF

“In our project, we had to break new ground in many ways in order to be suc­cessful within the tight timeframe. We were looking for a reliable partner—and found one in Insiders Tech­no­lo­gies.”

Dr. Katalin Velladics

Global Senior Process Expert

State-of-the-art tech­no­logy for industry and commerce

How do we ensure that documents, orders, and inquiries are auto­ma­ti­cally captured, inter­preted, and processed in accordance with system requi­re­ments? As a spin-off of the German Research Center for Arti­fi­cial Intel­li­gence, we have been deve­lo­ping cutting-edge tech­no­logy for practical appli­ca­tions for decades.

Whether it’s intel­li­gent document reco­gni­tion, automatic data clas­si­fi­ca­tion, or deep learning-supported workflows—you don’t need to know the tech­no­logy in detail. The key thing is that you reduce process costs, avoid errors, and increase the effi­ci­ency of your indus­trial processes—from goods receipt to delivery.

OmnIA – the auto­ma­tion platform

Acce­le­rate your input manage­ment processes with our OmnIA auto­ma­tion platform. Our flexible and scalable solution enables seamless inte­gra­tion of different systems, appli­ca­tions, and tech­no­lo­gies – for con­sis­tent, automated workflows without media dis­con­ti­nuity. Thanks to open standards and powerful process modeling, you can optimize complex processes, reduce manual inter­ven­tion, and increase the effi­ci­ency of your entire value chain. This allows you to create a future-proof auto­ma­tion strategy that can be flexibly adapted to new requi­re­ments.

We shape your e‑finance future

e‑connect

With e‑connect, you can con­ve­ni­ently control incoming and outgoing invoices. Either by con­trol­ling via e‑mail import and e‑mail export or via the con­nec­tion to portals or networks, such as PEPPOL.

e‑convert solution reliably trans­forms incoming inter­na­tional e‑invoices into the desired target format. It generates a clear visual document from the often difficult-to-read XML data—for example, for archiving in the down­stream system. In addition, e‑convert converts output data into a stan­dar­dized e‑invoice format to enable elec­tronic trans­mis­sion.

e‑invoice pro

e‑invoice pro optimizes and automates your invoice manage­ment! Whether e‑invoices are in various formats or as PDFs, we extract, validate, and enrich all data relevant to you, signi­fi­cantly reducing the manual effort involved in pro­ces­sing incoming invoices.

auto accoun­tant

Our auto accoun­tant then carries out automatic account assign­ment according to your spe­ci­fi­ca­tions and reduces pro­ces­sing time to a minimum. With our human-in-the-loop interface, the human remains the con­trol­ling force. They can intervene in the process at any time and make adjus­t­ments if necessary.

Addi­tional services in the P2P process

Use Delivery Notes for automated pro­ces­sing of your delivery notes. Our powerful OCR character reco­gni­tion, combined with learning AI-based logic and inte­grated LLM, saves you the time-consuming task of entering delivery notes into your inventory manage­ment system. It is also possible to link to your ERP system for the purpose of recon­ci­ling order data and down­stream workflows.

Order: Pro­ces­sing of incoming orders, regard­less of format. Fast reco­gni­tion of all relevant infor­ma­tion (e.g., purchaser, billing and delivery address, etc.) and transfer to your ERP system.

Order Con­fir­ma­tion: Pro­ces­sing of order con­fir­ma­tions, regard­less of the input format. Extra­c­tion of relevant data such as order number, delivery data, payment terms, confirmed items, and quan­ti­ties.

Calculate your ROI

Find out how much potential savings there are in your business processes. Based on your input, our ROI cal­cu­lator shows you how much auto­ma­tion, e.g., of incoming invoices, will impact your costs.

Build your own service

With the help of the Insider Generator, you can easily create your own auto­ma­tion service without any pro­gramming knowledge.

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