Per­for­mance Manage­ment

GET REAL-TIME FEEDBACK ON PROCESS PER­FOR­MANCE AND activate UNTAPPED AUTO­MA­TION OPPOR­TU­NI­TIES
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Moni­to­ring

Get the infor­ma­tion you need – at the time it is needed. smart ACT offers you a 360° view on your running systems. Discover SLA vio­la­tions or process frictions in real time and take action right away. By con­stantly moni­to­ring your per­for­mance, you enable fact-based decisions, reduce response times and increase process effi­ci­ency.

Reporting

Process trans­pa­rency is just one click away! smart ACT comes with several hundred standard reports you can build upon. Keep an eye on extra­c­tion and clas­si­fi­ca­tion rates or see how your pro­ces­sing times develop over time. With smart ACT you are ready for action!

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Analytics

Opti­miza­tion initia­tives will never stop. With smart ACT, you reveal deep-seated root-causes such as process cost drivers and so far undis­co­vered impro­ve­ment oppor­tu­ni­ties. Consider various process and pro­duc­ti­vity varia­tions – all guided by our user-friendly navi­ga­tion and filter options. Data discovery has never been easier!

SMART ACT – YOUR GATEWAY TO BETTER DECISIONS

The smart Auto­ma­tion Cockpit – smart ACT – is our standard product for per­for­mance mea­su­re­ment and manage­ment of all Insiders auto­ma­tion tools. It features real-time infor­ma­tion on process KPIs such as pro­ces­sing times or SLA states as well as retro­s­pec­tive dash­boards to analyze changes over time. Whether it comes to fine granular data on the field level or aggre­gated pro­ces­sing sta­tis­tics per business process – smart ACT offers just the numbers you need to support your auto­ma­tion initia­tives.

Thanks to its intuitive inter­faces and numerous filter options, you can become a process expert within minutes. Discover patterns, generate insights and start your opti­miza­tion journey today!

Request Demo
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Offers several hundred per­for­mance reports – out-of-the-box

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Keeps an eye on pro­ces­sing times and volumes
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Tracks SLAs and ensures highest process quality
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Features KPIs per process, task, document, field, and many more
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Supports in backlog and workload manage­ment
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Iden­ti­fies process cost drivers
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Uncovers auto­ma­tion poten­tials

“The BI tool really sim­pli­fies our life in the expert community where it is our daily job to identify weak­ne­sses, to define measures. It’s an extremely powerful tool – I’m a big fan of it”

Dr. Katalin Velladics

SENIOR PROCESS EXPERT AP, BASF SERVICES EUROPE GMBH

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