Customer satisfaction through AI-supported order acceptance Phoenix Contact uses AI to create an automated workflow for recording, processing and archiving incoming orders and invoices. Processes could be significantly optimized and workflows accelerated....
Now Available: The Insiders Marketplace It’s finally here! The Insiders Marketplace is live and ready to lead your business into the future of automation. Let’s take a detailed look at what makes this marketplace so unique. The Insiders Marketplace: Part of...
More time for individual customer service Thanks to state-of-the-art AI technology from Insiders, thyssenkrupp Materials Services significantly speeds up the process of order acceptance and frees up remarkably more time for personal, individual customer...
New power for the insiders management team As successor to Dr. Rainer Czech, the experienced technology expert Dr. Alexander Swienty will support Insiders to achieve global success by expanding and internationalizing the channel. The Insiders team welcomes...
Maximum efficiency in document processing Thanks to Insiders, Schäfer Shop and Schäfer Werke relieve their employees through high automation rates. With smart INVOICE and smart ORDER, the two Schaefer family businesses optimize processes for order entry and...
Meet Us! Insiders bei der CCW 2023 As an industry expert for AI-supported process automation, Insiders will be at this year’s Call Center World 2023. From February 28 to March 2, we will present intelligent solutions for response management, omni-channel and...
