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Insiders at Call Center World 2023

27. February 2023 - 2. March 2023

Insiders, as an industry expert in AI-based process auto­ma­tion, will be present at CCW 2023 in Berlin. As an Insiders customer, you have the oppor­tu­nity to attend the show for free starting February 28, so register here and secure your ticket to CCW 2023!

On 01 March at 16:30, Christian Bokelmann and Stefan Hassinger will report on „Next Level Customer Com­mu­ni­ca­tion“ and look at the customer expe­ri­ence in the area of conflict between AI and humans, between multi- and omni-channel com­mu­ni­ca­tion.

From February 28 to March 02, 2023, we will also provide exciting insights on the following topics in several keynote pre­sen­ta­tions at the CCW TeleTalk Demo Forum:

  •  Future Customer Service: AI – Solutions in Practice.
  • Response manage­ment solutions for e‑mail, SMS and chat, messenger
  • Multi- and omnich­annel solutions in customer dialog
  • Self-service in customer contact with bots & co.

Please also visit us at our booth 3E1! Our team will be happy to show you how to take your business processes to the next level with our AI-based solutions.

The speakers

Christian Bokelmann – Direct Sales Manage­ment

Markus Gieser – Product Deve­lo­p­ment

Stefan Hassinger – Direct Sales Manage­ment

Markus Merker – Product Deve­lo­p­ment


27. February 2023
2. March 2023
Event Category:


Manage­ment Circle AG
+49 6196 4722-800


Estrel Congress Center Berlin
View Venue Website