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Insiders at Call Center World 2023
27. February - 2. March
Insiders, as an industry expert in AI-based process automation, will be present at CCW 2023 in Berlin. As an Insiders customer, you have the opportunity to attend the show for free starting February 28, so register here and secure your ticket to CCW 2023!
On 01 March at 16:30, Christian Bokelmann and Stefan Hassinger will report on „Next Level Customer Communication“ and look at the customer experience in the area of conflict between AI and humans, between multi- and omni-channel communication.
From February 28 to March 02, 2023, we will also provide exciting insights on the following topics in several keynote presentations at the CCW TeleTalk Demo Forum:
- Future Customer Service: AI – Solutions in Practice.
- Response management solutions for e‑mail, SMS and chat, messenger
- Multi- and omnichannel solutions in customer dialog
- Self-service in customer contact with bots & co.
Please also visit us at our booth 3E1! Our team will be happy to show you how to take your business processes to the next level with our AI-based solutions.
Christian Bokelmann – Direct Sales Management
Markus Gieser – Product Development
Stefan Hassinger – Direct Sales Management
Markus Merker – Product Development