From tran­sac­tion to inter­ac­tion, from input to response manage­ment

While smart FIX, smart INVOICE, smart ORDER – our products and cloud services for intel­li­gent input manage­ment – are used suc­cessfully in the auto­ma­tion of tran­sac­tion-based business processes, our product smart FLOW goes a big step further: smart helps as an intel­li­gent omni-channel response manage­ment solution FLOW customers to sus­tain­ably improve and acce­le­rate internal and external service processes.
In this webinar we will introduce you to the func­tion­a­li­ties and possible uses of smart FLOW and would like to give you ideas on how you, as an Insiders Partner, can generate addi­tional business with smart FLOW.

The speakers

Dr. Rainer Czech
Markus Gieser has been working at Insiders since 2009, first as a developer and later as a product owner. Since 2016, he has organised the deve­lo­p­ment work on the smart FLOW product, Insiders‘ customer com­mu­ni­ca­tion solution.

Markus Gieser
Rainer Czech has been Head of Channel Manage­ment at Insiders since 2013 and is also respon­sible for the direct customer business in the area of P2P and O2C. Prior to Insiders, he held senior positions in sales, marketing and new business deve­lo­p­ment at other companies in the industry. Customers and partners benefit from his many years of solutions expe­ri­ence and his enthu­siasm for new tech­no­lo­gies and their practical appli­ca­tion.