The Highway to Hyperautomation: AI and IA at the inco partner 2023
At inco partner 2023, the Insiders partner conference, the famous Fritz Walter Stadium showed a whole new side. Where otherwise enthusiastic soccer fans flock to the “Nordhalle”, the epicenter of Kaiserslautern’s fanculture, the „Insiders Arena“ opened its doors to the Insiders partners on June 14 and filled them also with enthusiasm – for state-of-the-art, AI-based solutions for the automation of a wide variety of processes.
Insiders CEO Werner Weiss and Dr. Alexander Swienty, new Head of Channel Management, highlighted which topics will influence and change the automation of processes in the coming years – and how important it is to accept these changes and be prepared for them. After all, the „Welcome Change“ mindset has always been part of the DNA of the innovative and future-driven AI-company. Together, Insiders and their partners discussed the oncoming challenges in the market and the best possible strategies for dealing with them. Swienty sees this approach as „innovation in dialogue.“ and Weiss added that this is not about chasing every trend, but about being able to automate customers‘ business processes with the technology best suited to the respective use case.
In two inspiring keynotes, high-tech industry expert Dieter Weißhaar and Pascal Bornet, world-renowned pioneer in Intelligent Automation, demonstrated the opportunities of intelligent process automation. Weißhaar pointed out trends in the enterprise software market and emphasized that the end-to-end digitization of processes must be followed by their automation. Bornet, brought in directly from Silicon Valley, broadened the scope and, by using compelling everyday examples, showed how intelligent automation – in Bornet’s opinion one of the most powerful trends of the decade – can drive business forward and make the world a better place to live in.
The various workshops and breakout sessions, which the participants could explore individually in the Insiders Arena, invited them to learn about and exchange ideas on current challenges regarding the automation of processes and possible solutions. The focus was on topics such as e‑billing, innovations in the P2P sector, generative AI, automated communication and cloud services.
In his introduction to the „Cognitive Automation World“, the „ecosystem of the future“, Alexander Swienty gave an exclusive preview of future offerings. In addition to industry-specific pre-trained cloud services, distinct services that, in line with the low-code/no-code platform concept, can be created by users without programming knowledge will be made available. In this way, customer requirements can be implemented with just a few clicks – always available, flexibly usable and independent of personnel resources with expert knowledge: „If you can think it, we can automate it.“
This „Passion for Intelligent Automation” was shared by the participants who praised the open, flexible concept of the Insiders Arena.
„What I’m really excited about at this year’s inco partner is the open format that makes it very easy to get in direct contact and exchange ideas with the speakers or workshop leaders and other partners during the workshops and breakout sessions.“, explains Jörn Borgstädt of NTT DATA Business Solutions AG.
Muhammed Al-Khoutani of free-com solutions GmbH based in Vienna commented: „It’s always exciting to see the developments, the product roadmap and new technological trends, and also where the joint journey is heading overall. Plus the exchange in both directions – from us as partners to Insiders and vice versa. That’s important for us and important for our customers.“
And Serafin Bäbler from SPS Switzerland AG, adds: „At the event today, we really appreciate that we get first-hand information and look forward to everything else to come from Insiders.“
The two keynote speakers Pascal Bornet and Dieter Weißhaar shared the positive impressions about inco partner 202.
„It’s a great dynamic here, I can literally feel the energy of the participants,“ says Bornet happily. „Intelligent Automation is about connecting different technologies in a way that automates end-to-end enterprise business processes. Insiders is already working to implement the various technology capabilities that enable automation.“
Keynote speaker Dr. Dieter Weißhaar has a very similar view: „Great spirit, extremely good energy on the topic of digitalization of business processes and automation with AI. I met an incredible number of top experts from Insiders here, who offer excellent customer-oriented solutions. I believe that Insiders is well equipped for the future on the path they are on.“
Both Bornet and Weißhaar made it clear that Insiders Technologies has all the prerequisites to be able to scale the automation of business processes. They are convinced that by creating an ecosystem of different technologies that interlock and complement each other, Insiders, will clear the way to hyperautomation, the next step in process automation.