IN-Career_05-1920x1080

    IN-Career_03-1920x1080

    Ovaition – AI in Business

    Artificial intelligence (AI) in business is revolutionizing business processes through automated data processing, machine learning, and intelligent decision-making. Large language models (LLMs), in particular, play a central role by understanding and generating natural language. The significance of LLMs lies in their ability to analyze vast amounts of data and support businesses across a wide range of use cases.

    Agentic AI – Insiders’ Core Competency

    For over 25 years, we’ve been developing products based on the latest AI research that our customers use in their day-to-day business. Today, this primarily means Agentic AI: AI agents that don’t just answer a task but complete it themselves. In doing so, we don’t work for our customers—we always work with them.

    An agent takes over a business process from start to finish. It receives the request, decides on the next step based on the content, and carries it out—even if the process involves multiple steps. Traditional automation, on the other hand, follows fixed rules. The building blocks for this come from OvAItion; these are used to create solutions tailored to the specific process and company.

    Timeline_AI_2026

    AI Agents

    AI systems that plan, make decisions, and take action on their own—for example, to analyze documents, initiate follow-up processes, and automatically manage workflows in input management.

    Large Language Models

    Neural networks that have been trained on massive amounts of text and are capable of understanding, processing, and generating language—for example, for classification, extraction, and automation in document processing.

    Natural Language Processing

    Technologies for processing and analyzing human language, which, among other things, enable a computer system to gain a deep understanding of documents.

    Deep Learning & Machine Learning

    Algorithms and models that solve problems by learning from training data, with complex neural networks making human-like decisions and tackling even difficult problems.

    Our Customers' and Partners' Success Stories

    AI in business boosts efficiency, reduces costs, and unlocks new opportunities for innovation in nearly every industry. Our customers’ use cases demonstrate how successful process optimization makes companies more efficient and innovative. By implementing intelligent solutions, they have been able to optimize their business processes and achieve sustainable competitive advantages. Let our success stories inspire you!

    2026-05-ing-insiders

    AI processes 7 million documents automatically

    Millions of documents from a wide variety of channels, rising demands for speed and automation — for ING, powerful input management is business-critical. With the AI-based platform OmnIA from Insiders Technologies, the direct bank succeeds in automatically processing large parts of its incoming mail, significantly shortening turnaround times, and sustainably relieving the burden on business departments.

    2026-05-bgv-insiders

    AI-powered classification boosts automation

    With the Cognitive Classifier from Insiders Technologies, BGV increases full automation in input management by 10 percentage points. With more than 650,000 incoming documents annually and around 95 percent average classification accuracy, BGV achieves a new level of quality in automated processing — providing noticeable relief for employees and stable processes even during peak periods.

    The EOS Main Building with the Company Logo

    Highly Automated Document Processing in Accounts Receivable Management

    Each year, EOS Deutscher Inkasso-Dienst processes approximately 2.5 million incoming documents—ranging from invoices and emails to handwritten notes. For automated classification, EOS relies on the OmnIA solution from Insiders Technologies, supplemented by the new Integration Layer for OCR (ILFO).

    Securely Orchestrating Agentic AI with OmnIA

    AI agents are increasingly planning, deciding, and acting independently – yet without central control, traceability is lost. OmnIA integrates agentic AI applications into your existing IT landscape in a controlled, explainable, and data-protection-compliant manner.

    Articles on Agentic AI