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    OmnIA – The Automation Platform

    A modern and powerful automation platform intelligently and effectively links various business transactions within a company, enriches ongoing processes with data from existing inventory management systems or enterprise resource planning (ERP) systems, and features standard interfaces to the relevant systems.

    Every day, a multitude of business transactions run in parallel within companies—often in silos and processed only in a fragmented manner. Take advantage of the Insiders architecture to systematically and purposefully optimize the flow of business processes in your company, thereby increasing your efficiency, quality, and flexibility.

    Unlike traditional input management solutions, OmnIA is not merely at the beginning of the business process; rather, it forms the intelligent foundation underlying the entire process chain. Thanks to our Automation Platform, all Insiders solutions integrate seamlessly with one another—from data capture through processing to output.

    Digital Document Management

    Combine several of our products and pre-built services, or add your own custom solutions. You define how your AI services work together and how they integrate into your IT landscape. Get started today and optimize your business processes with our Insiders architecture. OmnIA—our Cognitive Automation Platform—is our market-proven standard product for the automated processing of all your incoming correspondence, regardless of the channel, format, or structure.

    Flexible Integration

    OmnIA integrates seamlessly into your digital ecosystem. For maximum flexibility, we rely on standards such as REST and OAuth2. Connect any input channel, such as mobile devices, third-party cloud services, or custom mailboxes. Whether you integrate our services for just one specific step or for the entire process—you choose, we deliver!

    Full Transparency

    The Insiders Automation Platform offers you the highly innovative business intelligence solution “Act.” At a glance, you’ll see all the information you need: statistics on your current document throughput, processing times, and dark processing rates. We provide you with full transparency so you can steer your automation initiatives in the best possible way and keep improving—every day.

    Maximum Data Security

    Data security is a given for us. All of our services can be operated in our ISO-certified data center in Germany or directly at your location. Thanks to comprehensive security measures, your data is secure at all times—and completely so. Fully encrypted, it is protected from access by third parties. This allows you to focus entirely on automation.

    Our Customers' and Partners' Success Stories

    AI in business boosts efficiency, reduces costs, and unlocks new opportunities for innovation in nearly every industry. Our customers’ use cases demonstrate how successful process optimization makes companies more efficient and innovative. By implementing intelligent solutions, they have been able to optimize their business processes and achieve sustainable competitive advantages. Let our success stories inspire you!
    2026-05-ing-insiders

    AI processes 7 million documents automatically

    Millions of documents from a wide variety of channels, rising demands for speed and automation — for ING, powerful input management is business-critical. With the AI-based platform OmnIA from Insiders Technologies, the direct bank succeeds in automatically processing large parts of its incoming mail, significantly shortening turnaround times, and sustainably relieving the burden on business departments.

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    2026-05-bgv-insiders

    AI-powered classification boosts automation

    With the Cognitive Classifier from Insiders Technologies, BGV increases full automation in input management by 10 percentage points. With more than 650,000 incoming documents annually and around 95 percent average classification accuracy, BGV achieves a new level of quality in automated processing — providing noticeable relief for employees and stable processes even during peak periods.

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    The EOS Main Building with the Company Logo

    Highly Automated Document Processing in Accounts Receivable Management

    Each year, EOS Deutscher Inkasso-Dienst processes approximately 2.5 million incoming documents—ranging from invoices and emails to handwritten notes. For automated classification, EOS relies on the OmnIA solution from Insiders Technologies, supplemented by the new Integration Layer for OCR (ILFO).

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    Securely Orchestrating Agentic AI with OmnIA

    AI agents are increasingly planning, deciding, and acting independently – yet without central control, traceability is lost. OmnIA integrates agentic AI applications into your existing IT landscape in a controlled, explainable, and data-protection-compliant manner.

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