At the annual inco partner conference, we brought together leading process consultants, software vendors, and BPO service providers to discuss how new AI technologies for intelligent input management and process automation are taking our solutions to the next level.
At a height of nearly 100 meters at the KölnSKY event venue, the approximately 100 participants last week were able to experience not only the presented innovations, the approximately 100 participants were also impressed by the spectacular view of the Rhine metropolis.
Under the motto “Moving to the Next Level,” partners learned about the opportunities and potential of AI-based cognitive process automation. The varied program, featuring short presentations, live demos, and expert interviews covered everything from key information about the products and services to many useful tips and resources for the partners’ businesses.
To kick off the event, Werner Weiss, CEO of Insiders Technologies, introduced the nature of disruptive change using concise examples.
“If your solution strategy of today becomes tomorrow’s problem, you must aim for the next level,”
Weiss articulated a pithy indicator of the necessity and the right time for further development. “The new possibilities offered by artificial intelligence are creating precisely this tension for disruptive change in many business processes. In many industries, the deck is currently being reshuffled.”
To ensure that partners can benefit from this development, the speakers highlighted the current trends and requirements in the field of process automation in the following presentations and demos and introduced corresponding solution approaches.
Modern response management with smart FLOW enables the innovative design of communication processes in customer service and suppliermanagement. New products and services in the areas of Purchase-to-Pay and Order-to-Cash offer exciting potential both for acquiring new customers and for up- and cross-selling to existing customers. The new, deep-learning-based Cognitive Classifier achieves new levels of performance in documentand image classification, it achieves new levels of performance in document classification —for example, in incoming mail processing. The Insiders Cloud makes it particularly easy for partners to use even complex AI methods. Already today, the Insiders Cloud processes around 5 million pages per month—and the trend is rising sharply.
The cloud model is particularly attractive for partners with customers in the SME segment, as it provides access to technologies that would otherwise only be feasible at significantly higher transaction volumes. This is also reflected in the impressive figure of more than 750 new Insiders customers acquired through partners last year.
However, the presentations at inco partner 2022 were just the beginning. For all new and improved products, Insiders will be offering comprehensive kick-start workshops in the coming weeks to thoroughly familiarize partners with the new capabilities and the underlying technology.
“Our AI-based solutions enable companies to achieve a whole new level of automatization. With inco partner 2022, we’ve given our partners ideas on how they can use our innovative products and services to capitalize on changing customer needs in a dynamic market environment,” explains Dr. Rainer Czech, Head of Channel Management at Insiders Technologies.
