Innovative AI Services: How Insiders Is Shaping the New Era for IT Service Providers
Published: August 8, 2025
Last update: September 16, 2026
What really sets us apart is our deeply rooted practical dialogue. In regular workshops, we bring partners to the table to discuss topics such as e-invoicing, the use of LLMs, low-code AI, or industry-specific use cases like banking or insurance. Their specific input is directly incorporated into our product development.
Technologically, we pave the way for market access: With OmnIA, we offer a high-performance solution for process orchestration; with GenerAItor, we enable lowcode generation for custom AI services. Partners can integrate modern AI features with a single click —including generative models—while largely avoiding integration challenges, data protection issues, or contractual barriers.
The results speak for themselves: Last year, our partners acquired more than 1,000 new customers in the DACH region. Thanks to this momentum, we aim to further strengthen both our industry diversity and the proportion of BPO partners—with the clear goal of doubling our partner base over the next three years.
In difficult times, AI may seem like just a buzzword. But our approach creates real leverage: We build bridges between technology and the market, between partners and products, and between potential and impact.