Together with our client thyssenkrupp Materials Services, we will explain at SSO Digital Week Europe 2022 how we’re transforming international order processing with artificial intelligence.
thyssenkrupp Materials Services is the largest independent materials trader and service provider in the Western world, focusing on the supply of raw materials and workpieces, as well as products and services in the field of supply chain management. The company’s Digital Technology Office is committed to viewing digitalization as a business strategy, implementing customer-oriented solutions in day-to-day business, and serving as a pioneer in a changing industrial landscape. In 2018, the company embarked on its ambitious journey to transform a core element of every company’s success: sales. With Insiders Technologies, the leading expert in intelligent input management based in Kaiserslautern, the company quickly found the right partner and forged a strong innovation partnership.
In a presentation titled “Forging Customer-Centricity in Sales—A Case Study on Intelligent Document Processing @ thyssenkrupp Materials Services,” Dr.-Ing. Arne Conrad, Head of Process Automation Hub at thyssenkrupp Materials Services, and Jana Wendenburg, Business Development Manager at Insiders Technologies, will discuss how the materials distributor and service provider is using artificial intelligence to transform its international order processing. We’ll explain how a small pilot project in order processing using smart ORDER was quickly expanded into a global solution and served as the starting point for a series of innovative solutions centered on intelligent input management. In our presentation, we’ll discuss the hurdles the project team had to overcome, the successes they achieved, and the plans they intend to implement in the future.
The SSO Digital Week Europe virtual conference will take place this year from June 21 to 23, 2022. The presentation by thyssenkrupp Materials Services and Insiders Technologies is scheduled for Tuesday, June 21, at 11:30 a.m. CET. Participation in the event is free; those interested simply need to register in advance.
