Cognitive Classification

    Published: September 5, 2022

    Last update: September 15, 2026

    Your company is faced with a flood of incoming information every day. The inbox is filled with many incoming documents containing photos, such as accident photos, real estate floor plans, or identification documents. These documents offer little potential for purely text-based classification and must therefore be indexed almost entirely by hand. Even with purely text-based documents, correct classification is often only possible through a combination of context and domain knowledge. Providing the content for the right process is the first step toward cognitive automation.

    For this reason, we have decided to expand the Insiders text classifier we’ve been using to include powerful image classification and natural language understanding. The new Cognitive Classifier now combines the best of both worlds: the proven, outstanding text recognition—taken to a new level of performance—and, now, the additional classification of images using deep learning. Existing workflows remain unchanged, and the front end for users requires no adjustment. The AI continues to operate reliably in the background and decides on its own to what extent text recognition, image recognition, or both are used.

    With Insiders’ Cognitive Classifier, a universal solution for classifying documents and photos is now available that outperforms all existing approaches. This allows you to make your tried-and-true processes even more effective and further increase the level of automation. Using the latest deep learning methods, you can achieve classification rates that were previously unattainable.

    Boost your automation through the intelligent use of our classification solution!