Maximizing Dark Processing in Insurance Workflows with LLM

    Published: January 15, 2025

    Last update: September 15, 2026

    versicherungsforum leipzig

    Nürnberger Versicherung and insiders demonstrate at a conference organized by the Leipzig Insurance Forums how insurance companies can benefit from LLM and other cutting-edge AI technologies.

    Insiders, together with its client Nürnberger Versicherung, is participating in the conference “Automated Data Processing & Workflow Support in Insurance.” At the event organized by the Leipzig Insurance Forums, the two companies will provide exclusive insights into specific use cases, share valuable lessons learned, and present practical application examples.

    Modern Challenges, Intelligent Solutions

    Regulatory requirements and increasing digitization processes demand innovative solutions in the insuranceindustry. Pressure from InsurTechs and the growing complexity of business processes make continuous process optimization indispensable. “By combining LLM with proven on-premises systems, we can create a hybrid AI architecture that enables maximum efficiency,” explains Christian Bokelmann, Head of the Insurance Business Unit at Insiders.

    Together with Frank Schlelein, Product Owner for Input Management at Nürnberger Versicherung, Bokelmann illustrates this in a presentation titled “Intelligent Automation in Claims Processing—from On-Prem to LLM and Back,” how Nürnberger Versicherung was able to significantly increase its automated claims processing rate by integrating modern AI technologies into existing systems. Using concrete examples from claims processing, the speakers will demonstrate how hybrid architectures help minimize the effort required for manual post-processing and ensure the seamless integration of new technologies.

    Equipped for the Future

    With in-depth expertise and the continuous further development of its AI solutions, Insiders delivers significant added value for insurance companies. “Our solutions are so flexible that they optimally meet both current and future requirements,” emphasizes Bokelmann.

    The conference organized by the Leipzig Insurance Forums, a partner network comprising more than 270 companies in the insurance industry, primary insurers and reinsurers, as well as software and consulting firms in the insurance industry, will take place on February 4 and 5, 2025, in Leipzig. It is aimed at specialists and executives from the IT departments of insurance companies, particularly in the areas of process management, enterprise architecture, process automation, and digitization. Participants will gain insights into current developments and technical possibilities, as well as practical case studies from various insurancecompanies.