The Swiss insurance group is migrating smart FIX, the intelligent Insiders solution for automated processing of all incoming correspondence, to the cloud. An exclusive webinar will explain how the migration was successfully completed and provide further details on the joint cloud strategy of Baloise and Insiders.
Baloise offers its customers in its core markets—Switzerland, Germany, Luxembourg, and Belgium—comprehensive services in the areas of finance and insurance.
To efficiently capture and process the daily growing volumes of incoming documents, the internationally operating insurance group has been using smart FIX—the intelligent solution for mailroom automation developed by Insiders—for several years now.
As part of its cloud strategy, Baloise has now decided to gradually migrate its entire intelligent input management system from an on-premises installation in the Baloise data center to the Insiders Cloud.
In the webinar “Baloise Goes Cloud—Migration of smart FIX to the Insiders Cloud,” Timo Kohler, Product Owner for Automation and Digital Customer Communication at Baloise, and Christian Bokelmann, Strategic Key Account Manager at Insiders, will explain the background behind this decision, the challenges encountered during the migration, and how these were successfully overcome. They will discuss the results the migration to the cloud has yielded for Baloise and the measures planned for the future. Another key topic will be data security in the context of outsourced customer processing abroad.
The free webinar will take place online at 11 a.m. on Tuesday, April 25, 2023.
