smart FLOW Release 2.3
Published: March 29, 2022
Last update: September 15, 2026
Today, your customers expect their inquiries to be answered as quickly as possible, without long wait times. With our product, smart FLOW, we offer you the optimal solution for your omnichannel response management. Communicate effortlessly and in real time with your customers via email, Facebook, WhatsApp, or other social channels—all through a single interface. Regardless of the communication channel, correspondence is automatically routed to the right agent, while intelligent reply suggestions maximize your efficiency.
At Insiders Technologies, our constant goal is to provide our customers and partners with the best possible support in their daily business operations through the ongoing development of our products and solutions. This is also the case with our smart FLOW Release 2.3. The new version of smart FLOW is now available!
Would you like an overview of all the new features and optimizations? Then schedule a demo and discover all the new features firsthand.