On June 29 and 30, 2021, Insiders will present at the conference “AI and Self-Learning Systems in Insurance” alongside its client AXA on the end-end-to-end automation of email processing, from receipt to response.
The digital event, organized by Versicherungsforen Leipzig GmbH—a partner network comprising more than 250 companies from the insurance industry— primary insurers and reinsurers, as well as software and consulting firms in the insurance industry, highlights practical applications and experiences with self-learning systems from various business areas and companies. It is aimed at specialists and managers from central and decentralized IT departments, as well as all functional areas of insurance companies, particularly the fields of AI, software development/application development, process management, IT security, IT law/ compliance, research and development / innovation management.
“Digital transformation is fundamentally changing the way insurance companies communicate with their customers,”
explains Christian Bokelmann. “With our innovative products for automated customer communication and intelligent input management, insurance companies are ideally positioned to challenges of the future. We look forward to presenting this exciting project with AXA at the conference.”
The presentation will focus on the following topics:
- Understanding incoming customer emails with self-learning systems
- Workflow management with integration of all relevant systems
- Fast, automated email responses and triggering follow-up processes
