Large rolls of paper in an industrial warehouse, free-com logo “the information architects”

    free-com solutions

    free-com solutions GmbH, headquartered in Vienna, has been developing and marketing solutions for document-driven business processes for medium-sized and large companies in the DACH region for more than 20 years. The company automates review, approval, and archiving steps related to key business documents such as incoming invoices, travel expense reports, and purchase orders.

    As an Insiders partner, free-com solutions offers a particularly user-friendly cloud service solution for processing and approving incoming invoices in the Microsoft Cloud. The integration of e-invoice pro (formerly smart INVOICE) and the Insiders Cloud creates a fully digital workflow—from receipt to audit-compliant archiving—embedded in Microsoft 365 and available as SaaS via the Azure Marketplace.

    free-com-400x200
    Industry

    Industry

    Software / Document Workflows

    IL-WebClient-Mobile-Mobile

    Product

    e-invoice pro | Insiders Cloud

    IL-Extensive-Reporting-Comprehensive-Reporting

    Volume

    Several million documents per year (via customer solutions)

    PG-Proalpha-400x200

    Proalpha GmbH

    www.proalpha.com

    Factory

    Industries

    Industry 1, Industry 2, Industry 3

    Objective

    Target Industries

    Industry 1, Industry 2, Industry 3

    Team

    Employees

    Number

    unnamed

    "There are many tools that can extract information from documents, but when it comes to the quality of results, automated checking and validation, and user-friendliness in the verification process, Insiders is unmatched by the competition and continues to innovate. Our customers benefit significantly from this quality."

    Christian Cerny, Managing Director of
    , free-com solutions GmbH

    Project Overview

    Invoice Processing Workflow as a Microsoft Cloud SaaS Solution

    The solution is embedded in Microsoft 365, runs on Microsoft Azure, and can be easily obtained through the Azure Marketplace. Customers benefit from lower upfront costs and flexible scaling.

    High Level of Automation Thanks to AI-Driven Quality

    e-invoice pro uses AI to extract header and line item data—without the need for layout training—and processes scans, PDFs, and e-invoicing formats such as ebInterface, EDI, XRechnung, and ZUGFeRD. Validity and consistency checks, as well as compliance audits, ensure process quality.

    Flexible approval process through to audit-compliant archiving

    The workflow engine enables multi-stage, multi-client-capable approvals, automatic account assignment suggestions, invoice splits, and full transparency for audits—with the option to integrate Microsoft Teams as part of the approval process.

    What was the
    initial situation?

    • The quality of the AI components determines the success of your solution's automation
    • Maximum user acceptance requires highly intuitive and fast usability
    • Support for paper scans and PDFs as well as e-invoicing formats
    • Customers want the option to choose between cloud and on-premises solutions, as well as a modern, flexible pricing model

    Why the decision
    Insiders?

    • Years of experience using Insiders products as powerful components for classifying, parsing, and validating
    • e-invocie pro requires no layout training and, by default, processes all common formats, including e-invoicing (ebInterface, EDI, XRechnung, ZUGFeRD)
    • Insiders’ cloud strategy: Components available both on-premises and as a cloud service
    • Flexible technical integration via a modern cloud API, along with a reliable contractual framework and high security standards
    • Geographical proximity (German manufacturer) supports high-quality collaboration in sales and support

    How was the solution implemented?

    • Integration of e-invoice pro into free-com solutions’ incoming invoice processing as an AI component for document reading, validation, and consistency checks
    • Transfer of the extracted data to the workflow engine for multi-stage approvals, account assignment suggestions, splits, and audit transparency
    • Integration with common financial accounting systems such as BMD, DATEV, Microsoft Dynamics 365, and SAP in their current versions
    • Flexible deployment model: SaaS from the Microsoft Cloud or on-premises operation managed in-house

    How can success
    be measured?

    • Several million documents are processed annually using the solution from free-com solutions
    • The solution makes daily work easier for tens of thousands of users
    • High user acceptance thanks to intuitive usability—can be implemented at the end customer’s site with minimal training
    • High process quality through automated checks, validation, and audit-proof archiving
    • High future-proofing thanks to a choice between cloud and on-premises deployment

    Insider Benefits

    Flexibility as a Building-Block Principle

    Insiders solutions can be integrated in a modular fashion into existing processing chains and system architectures and customized individually, allowing new technologies to be tested without disrupting operations.

    Continuous Innovation

    Regularly introduced new AI technologies and proactive optimization suggestions ensure steady efficiency gains, with Insiders Cloud and LLM-based process automation on the horizon.

    Partnership on Equal Footing

    Approachable, solution-oriented, and clear communication—these are the keys to rapid innovation cycles through close, proactive collaboration.