How AI Automates Markant's P2P Processes

    Published: November 4, 2022

    Last update: September 15, 2026

    At the 17th Shared Services & Outsourcing Week 2022, Markant—a long-standing Insiders customer—will present its automated documentand invoice processing system, the intelligent software smart INVOICE.

    Torsten Breitkreuz, Head of International Projects at Markant Services International GmbH, reports in Berlin on the company’s experiences with optimizing and automating processes in documentand billing processing using the smart INVOICE product from Insiders.
    Markant is Europe’s largest central clearing house and offers its retail and industrial partners a broad portfolio of diverse services, particularly in the areas of invoice processing and payment clearing. In addition to fully digital processing via EDI, the company receives more than 15,000 paper documents per day (as of 2022). Due to the large number of independent trading partners, there is also a wide variety of customer-specific requests, such as varying output information and other requirements. The efficient digitization and processing of these documents is a challenge that the Markant Group successfully overcomes with the AI-based software smart INOVICE from Insiders Technologies.
    In par­ticular, thanks to the self-learning approach of the Insiders solution, Markant benefits from a high level of automation combined with high quality and fast processing. Onboarding new suppliers is easy with smart INVOICE, and the company can easily accommodate the diversity of its partners and the dynamic nature of their requirements.
    In his presentation titled “Make it Markant – how AI helps to boost value chains and processes between suppliers and retailers,” Torsten Breitkreuz will discuss the use of smart INVOICE at Markant. He will discuss the challenges of the project, describe the path toward implementing state-of-the-art AI technologies in this area, and present lessons learned and results.
    The 17th Shared Services & Outsourcing Week 2022 will take place from November 15 to 17 at the Palace Hotel Berlin. Markant’s presentation is scheduled for Wednesday, November 16, at 1:10 p.m. CET.